June two, 2015 at 11:08 pm My spouse and I like our Harley-Davidson’s. But we do not like our neighborhood Carson Town Harley-Davidson retailer. My partner and I used in excess of 65,000 bucks there inside eighteen months, on new bikes, parts, and repair. We wanted to be faithful buyers and store regionally, but what a oversight. The proprietor does not care about support. The sales Adult males usually are not Skilled and do not observe up. The services Division is usually a joke. My husband just purchased a 2015 Highway Glide and experienced some tailor made components put on. We experienced to pay for up entrance for the bike, elements, and repair. It took weekly to get the bike to the store, after which you can it sat on their floor for 3 months.
Sad to say, your products hasn't executed perfectly and the services I obtained was inadequate. The first week of getting the motorcycle, there was an oil leak due to problems in the manufacturer. Scorching motor oil spilled all over my spouse And that i, burning her leg and we ended up not able to delight in our time out as a result of situation Together with the motorcycle. Upon calling the dealership to report The problem and also have it set, I was troubled from the beginning. I known as the dealership and was initially informed I would have to hold out 4 days for the motorcycle to generally be picked up. I informed them I refused to attend four days and I was explained to to simply call a particular quantity for a tow truck. I needed to phone 4 diverse figures to acquire the proper tow truck required to tow the motorcycle back into the dealership. Upon the dealership acquiring the motorcycle and inspecting it, I used to be explained to I might get a new motorcycle, this did not happen. I'd to wait six days for getting my motorcycle back after nonstop contacting the dealership for updates. When I did get my motorcycle back again, I used to be dissatisfied and annoyed to determine that there have been oil stains that do not occur off in the chrome portions of the engine. In addition to these stains, the worker with the dealership that took my motorcycle after I checked it in laughed and instructed me, “Oh it’s a Harley, they constantly leak oil and break downâ€. I am unhappy simply because from the beginning, there were concerns Using the oil leak and the assistance technicians at the dealership. Together with the issues While using the motorcycle itself, when I ordered the motorcycle, I purchased an extended 5-yr security program. They loaded out a card as well as gave me the prolonged defense card using a system selection, my name and an expiration date. Right after working with the oil difficulty and receiving my initial payment, I seen the payment volume didn't match what I signed over the agreement signing.
The quantity was off and on further more investigation With all the dealership; my five-year extended defense was in fact not additional to my order. When I called the dealership on five/22/fifteen and asked them why my 5 12 months protection was not on file Together with the assistance Centre they informed me that “I never ever ordered itâ€. He later on get in touch with me back again and claimed that he experienced built a error and did not insert my five protection program. To produce issues even even worse, they didn't correctly tell me that the initial 2 yrs of the extended safety I acquired is covered with the maker after which the remaining three decades is covered from the dealership. Listed here I'm wondering my five-year extended safety is practical and all I really have to do is Visit the dealership, I had been pretty misinformed. Everything I was advised and demonstrated for the dealership was misrepresented And that i sense as if the conditions and terms were not properly defined. Furthermore, I used to be under no circumstances made available the Hole coverage for my motorcycle And that i always buy Hole coverage on all my motor vehicles. I procured this motorcycle to enjoy my time off do the job and ignore my difficulties. I’m a disabled Iraq Veteran and did definitely feel that Harley Davison was an incredible corporation to acquire a motorcycle from. I’m definitely bothered which i invested above $25,000 on your products and it had been previously experienced presented me a great number of difficulties. There isn't a way I predicted this Considerably difficulties by using a fresh motorcycle, And that's why I chose to buy a fresh model not made use of. Component of Harley Davidson’s mission assertion is “fulfilling goals of non-public independence is more than a section. It’s our reason and our enthusiasm. We carry a dedication of Fantastic client experiences to everything we doâ€. There is not any aspiration listed here, just a nightmare. The selection I manufactured in acquiring a Harley Davidson was due to heritage and popularity of the model, this dealership and their customer care Reps have not demonstrated any dedication to the model Harley Davidson.
The shimmer under no circumstances went away. I introduced it to them 4 moments. Never mounted. I finally did a number of reviews and acquired a call from Mike Korvorkian (Manager) he claimed just consider down the testimonials and bring the bike in this article and we will make fantastic. Well, I suppose they attempted a handful of factors and no go. They changed the tire, now it pulls on the left, severely. The mechanic, the service manager Lou, the final manager took it for just a trip. All of them agreed There's a trouble. They took me inside the Business.
April two, 2014 at one:16 pm Hi my name is Justin Sommer And that i’m a Harley Dude. I hold the ink to back that statement up. I have on the identify as it implies a lot to me. This is not my to start with new Harley I also individual a 2008 FXDSE and find it irresistible. Right after Significantly thought and sacrifice I procured a brand-new 2014 extremely restricted from the new seller in town, due to their superb popularity.At present thus far have below three hundred miles about the motorcycle, only on account of a horrible Winter season. I acquired my new journey in December 2013, an incredible Birthday current for me. The motortorcyle has expended additional time from the store than about the street and this is simply not suitable for the new Harley Davidson. It could be Okay if it had been my ShovelHead, but that is not the case. I am good with small issues that crop up from new bikes, but this bicycle’s various challenges go away me particularly Enable down and struggling to ride with my trips coming up.
You should, which kind of bike did you will get? Depending upon the model, there may be some other available choices to look at that won't break check here the bank or your leg. For potential reference, make sure you make time to do your exploration in advance of going for walks in almost any vendor (motorcycle or in any other case).
Then nowadays I’m setting up a experience to La Celina Mexico and I detect oil gushing out on the entrance fork along with the rubber boot has eroded with the fork oil and warmth. So I just take it back again to Huntington Seaside Harley. The support manager tells me it really is covered below my prolonged guarantee using a 50.00 deductible, I asked if he remembered me from 2 months back which is the very same difficulty?
I have not long ago been educated that the Kingaroy (Qld, Australia) Harley Davidson outlet is currently being forced to shut with the franchise arrangement not remaining renewed as Harley Davidson Australia are from the check out that this outlet just isn't ‘feasible’.
Who proceeds to totally insult me? Belittles my intelligence, to the point which i required to walk away, ahead of his protection turned a difficulty!! After my walk, I returned to the store to talk into the manager about my concerns, In the event the assistance Office was so incompetent not to note a failing entrance fork seal.
October three, 2014 at 6:forty six pm hello there there, I,m a happy Harley operator And that i just bought a completely new enclosed trailer for it, I would really choose to set some huge decals of Harley Davidson on it to advertise it. just thinking If you're able to assist me out by it's possible sending some or ways to get some ? thanks ed
It prospects me to inquire, is this what must assume if I've a challenge even though touring with this particular Motorcycle. Could it be even Protected to consider this motorcycle greater than 50 miles from the dealership I bought it from? I even have to talk to myself, the dilemma hum a equipment with 1400 miles on it plus the seal fails.
Far too very low of mileage to acquire this come about and cannot uncover everyone in corporate for assistance. It's really a disgrace that there is not even an electronic mail tackle for customer support/support.
I paid out $ 20 000 USD cash for just a fresh 2013 V-Rod Muscle, two weeks Iatter experienced the opportunity to trip it, right before twenty minutes ridding, the purple alarm gentle turned on, stopped managing, turned down the bicycle engine, waited it to cool and return residence, was the extremely initial ride after order…Incidentally the High definition seller in Toluca refused to supply a check trip, along with the Bolivar HD dealer, at Mexico Town.
Needless to say, I traded my Fatboy for your Springfield. I named Black Hills Harley currently to see what I needed to do to obtain a refund for that three unused products and services remaining on my contract and was informed it truly is non-refundable. Seriously? Wow? What transpired to the days that individuals truly needed to accomplish a service to make the money. Whether or not he deal specifies that, I'm not so guaranteed a courtroom would uphold that provision. So, a phrase of warning to possible High definition prospective buyers, don’t purchase the support contract Except you happen to be Totally particular you will use the many providers you paid for!!!